This Privacy Policy explains how MyOnlineDr.com (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you access or use our website and related services. By using our platform, you agree to the practices described below. Please review this policy carefully.
Information We Collect
We collect information you provide during the certification or consultation process, including:
- Full name, email, phone number, and residential address
- Date of birth and identification details
- Medical history, health conditions, and physician information
We collect this data through secure online forms, phone consultations, and encrypted chat services. Some information is required to comply with state-specific regulations. We also use cookies and tracking technologies to enhance your experience and gather anonymized usage data.
How We Use Your Information
Your personal information is primarily used to:
- Facilitate your medical consultation and certification
- Verify your identity, eligibility, and state residency
- Communicate application status, renewals, and service updates
- Provide support, request feedback, and deliver marketing offers (optional)
You may opt out of non-essential communications such as promotional emails or text messages at any time through your account preferences.
Sharing of Personal Information
We do not sell your personal information. We may share your information only under the following circumstances:
- With healthcare professionals and service providers involved in your care
- With regulatory or legal authorities if required by law (e.g., court orders or government investigations)
- With authorized third parties assisting us in service delivery, under strict confidentiality agreements
Data Retention
We retain your personal and health information:
- As long as your account or certification remains active
- For a legally required duration post-certification to comply with applicable statutes
- De-identified data for analytics may be stored indefinitely
Non-essential data such as support logs or marketing preferences may be deleted periodically.
Your Rights and Choices
You have the right to:
- Access or update your account and submitted information
- Opt out of non-essential communications
- Request deletion or correction of personal data (subject to legal limitations)
For privacy-related concerns or data requests, please contact us through our secure [web portal/contact form] or email us directly.
Data Security
We take data protection seriously and implement:
- Secure encryption protocols
- Access restrictions and authentication
- Regular audits and staff training
- Minimum necessary data collection
Despite our best efforts, no digital system can guarantee 100% security. You acknowledge this inherent risk by using our services. In the event of a data breach affecting sensitive information, we will notify you as required by applicable laws.
Policy Updates
We may update this Privacy Policy to reflect changes in our services, legal requirements, or data practices. The latest version will always be posted on MyOnlineDr.com, and material changes may be communicated directly.